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One of the most alarming discoveries was the imposition of exorbitant establishment fees. In certain instances, consumers were charged up to $9,000 in fees on loans amounting to $49,000. Such practices not only raise questions about the transparency of loan agreements but also about the fairness and ethical standards upheld by lenders.
Furthermore, the review revealed that nearly half of all consumers who defaulted on their car finance repayments did so within the first six months of the loan term. This statistic suggests that many borrowers may have been granted loans beyond their financial capacity, leading to early financial distress and default.
Another significant concern was the outcome for consumers whose vehicles were repossessed. Alarmingly, almost 90% of these individuals still owed more than half of their original loan amount after the sale of the repossessed vehicle. This situation indicates that the resale value of the vehicles was insufficient to cover the outstanding debt, leaving consumers in a precarious financial position.
ASIC's Commissioner, Alan Kirkland, emphasized the gravity of these findings, stating that they raise serious questions about whether consumers have been provided with loans they cannot afford to repay. This aligns with the themes observed in complaints that led to the initiation of this review.
In response to these findings, ASIC has signaled its intention to take enforcement action where appropriate to protect consumers. The regulator is urging lenders to enhance their oversight of car finance distributors, including brokers and dealerships, to ensure responsible lending practices are adhered to. This includes implementing regular audits and checks to prevent problematic sales tactics and to ensure that loans are granted based on a thorough assessment of the borrower's financial situation.
For consumers, these revelations serve as a crucial reminder of the importance of understanding the full terms and conditions of any car loan agreement. Prospective borrowers are encouraged to scrutinize loan establishment fees, interest rates, and repayment terms carefully. Additionally, seeking loans from reputable lenders who demonstrate transparency and ethical lending practices is advisable.
In conclusion, ASIC's review has shed light on significant issues within the car finance sector that necessitate immediate attention and reform. Both lenders and consumers must take proactive steps to ensure that car financing is conducted in a manner that is fair, transparent, and sustainable, thereby safeguarding the financial well-being of Australian borrowers.
Published:Thursday, 11th Dec 2025
Source: Paige Estritori
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