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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

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Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Car Loans Articles

Leveraging Trade-In Values and Loans for an Australian Car Upgrade
Leveraging Trade-In Values and Loans for an Australian Car Upgrade
For many Australians, a car is more than just a means of transportation; it's a symbol of freedom, a tool for exploration, and often, a reflection of personal style. With the auto market continually evolving, staying abreast of current trends is key for car buyers looking to upgrade. New models with advanced technology, improved fuel efficiency, and enhanced safety features enter the market each year, making the prospect of upgrading increasingly appealing. - read more
10 Common Mistakes Australians Make When Financing Their Car
10 Common Mistakes Australians Make When Financing Their Car
Car financing has become increasingly popular among Australians for a variety of reasons. For many, it offers the opportunity to own a vehicle without having to pay the entire purchase price upfront. - read more
Loans for Cars: Getting an Even Better Deal
Loans for Cars: Getting an Even Better Deal
If you're in the market for a new car, you're probably wondering what you need to do to get the best car loan. It's no secret that the car dealership will try to sell you a loan, but you don't have to take their offer! In fact, you can get a much better loan if you know what you're doing. - read more
The Ultimate Guide to Fast Track Your Car Loan in Australia
The Ultimate Guide to Fast Track Your Car Loan in Australia
Welcome to The Ultimate Guide to Fast Track Your Car Loan in Australia, designed to help you navigate the exciting journey of buying a car for the first time. Buying a car is a significant milestone, and securing the right finance can make all the difference. - read more
Why Australian Car Buyers Should Consider Pre-Approved Car Loans
Why Australian Car Buyers Should Consider Pre-Approved Car Loans
Pre-approved car loans are financing arrangements where a lender evaluates your financial situation and determines an approved loan amount before you start shopping for a vehicle. This process provides buyers a clear understanding of their budget, which helps in making more informed decisions. - read more
The Credit-Savvy Car Buyer’s Guide to Obtaining Affordable Insurance
The Credit-Savvy Car Buyer’s Guide to Obtaining Affordable Insurance
Embarking on the journey of car ownership comes with its share of responsibilities, one of which is securing affordable insurance. Understanding the intricacies of insurance rates is central to managing this recurring expense effectively. Insurers take into account numerous factors when determining your premium, including but not limited to driving history, vehicle type, and geographic location. - read more
How Auto Loan Pre-Approval Can Simplify Your Car Buying Journey
How Auto Loan Pre-Approval Can Simplify Your Car Buying Journey
Buying a car, especially for the first time, can be an exciting milestone. It's not just about finding a vehicle that suits your needs and lifestyle—it’s also about navigating the financial journey that accompanies it. One crucial part of this process is understanding auto loan pre-approval. - read more

Finance News

MG HS Super Hybrid: Save $5,000 in EOFY Deal
MG HS Super Hybrid: Save $5,000 in EOFY Deal
04 May 2026: Paige Estritori
MG has announced a significant price reduction on its HS Super Hybrid range as part of its End of Financial Year (EOFY) M-Genius campaign. Until 30 June 2026, the HS Super Hybrid Excite is available for $42,990 driveaway, down from $47,990, and the Essence variant is priced at $46,990, reduced from $51,990. This $5,000 discount represents approximately a 10% saving on these plug-in hybrid SUVs. - read more
EOFY 2026: Tradie Ute and Car Finance Timing Tips
EOFY 2026: Tradie Ute and Car Finance Timing Tips
04 May 2026: Paige Estritori
As the End of Financial Year (EOFY) approaches, tradies planning to finance a new ute or work vehicle should be mindful of critical timing considerations to maximise tax benefits and avoid processing delays. Light commercial vehicle sales have seen a decline of 5% in Q1 2026, and heavy commercial vehicles dropped by 12.5%, indicating a competitive market landscape. - read more
Carconnect's Collapse: Impact on Australian Car Buyers
Carconnect's Collapse: Impact on Australian Car Buyers
04 May 2026: Paige Estritori
In early March 2026, Australian online car-buying platform Carconnect entered voluntary administration, leaving approximately 200 customers without the vehicles they had paid for. Established in the early 2000s, Carconnect was among the pioneers in connecting buyers with dealers through an online platform, offering services such as model comparisons and negotiation assistance. - read more
Best Electric Vehicle Car Loans Available in Australia This April
Best Electric Vehicle Car Loans Available in Australia This April
26 Apr 2026: Paige Estritori
As the adoption of electric vehicles (EVs) accelerates across Australia, securing the right financing becomes crucial for prospective buyers. This April, several lenders are offering attractive car loan options tailored for EV purchases. Here’s a curated list of the top five car loans to consider: - read more
Australia's EV Financing Hits $7.37 Billion in 2025
Australia's EV Financing Hits $7.37 Billion in 2025
18 Apr 2026: Paige Estritori
In 2025, Australia's electric and hybrid vehicle financing reached a remarkable $7.37 billion, marking a 20% increase from the previous year. This surge reflects the growing consumer shift towards cleaner transportation options. However, the potential removal of the Fringe Benefits Tax (FBT) exemption, known as the Electric Car Discount, threatens to stall this momentum. Recent polling indicates that over one-third of Australians would be less inclined to purchase an electric vehicle if this exemption were withdrawn. - read more
Record EV Sales in Australia as Fuel Prices Soar
Record EV Sales in Australia as Fuel Prices Soar
18 Apr 2026: Paige Estritori
In March 2026, electric vehicles (EVs) achieved a record 17.9% market share in Australia, nearly one in five new cars sold being electric. This significant uptick is largely attributed to escalating fuel prices and growing concerns over fuel security. The ongoing conflict in the Middle East has disrupted fuel supplies, leading to higher petrol costs and prompting consumers to consider more sustainable and cost-effective alternatives. - read more
New Government Initiative Offers Discounted Financing for Volkswagen Group EVs
New Government Initiative Offers Discounted Financing for Volkswagen Group EVs
18 Apr 2026: Paige Estritori
The Australian government's Clean Energy Finance Corporation (CEFC) has announced a partnership with Volkswagen Group to offer discounted financing for electric vehicles (EVs). This initiative provides up to a 1% reduction in standard loan rates for eligible EVs priced below the Luxury Car Tax threshold of $91,387. The program encompasses brands such as Audi, Skoda, Cupra, and Volkswagen, aiming to make EV ownership more accessible to a broader range of consumers. - read more

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Knowledgebase
Personal Loan:
a loan that is granted for personal use, normally unsecured and granted by a lender on the borrower's integrity and capacity to repay