We also value your feedback and suggestions — they help us continually improve the Loans For Cars experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
Specialist lenders are financial institutions that offer tailored loan products to meet the unique needs of borrowers who may not be well-served by traditional banks. These lenders often have more flexible lending criteria and can accommodate a broader range of financial situations. - read more
Pre-approved car loans are financing arrangements where a lender evaluates your financial situation and determines an approved loan amount before you start shopping for a vehicle. This process provides buyers a clear understanding of their budget, which helps in making more informed decisions. - read more
If you're in the market for a new car, you're probably wondering what you need to do to get the best car loan. It's no secret that the car dealership will try to sell you a loan, but you don't have to take their offer! In fact, you can get a much better loan if you know what you're doing. - read more
Welcome to your essential guide for Australian first-time car buyers! Whether you're dreaming of your first sleek, new vehicle or a reliable pre-owned car, buying a car for the first time is a big milestone and an exciting experience. - read more
Car finance in Australia presents a myriad of options for those looking to purchase a vehicle through a payment plan. Understanding how car finance works is crucial to navigating this complex landscape and finding a deal that aligns with your financial goals. From loans offered by banks and credit unions to dealer financing and specialised car finance companies, the choices are extensive. - read more
Welcome to Things You Wish You Knew Before Buying a Car – the ultimate guide to understanding car financing.For a limited time, you can download a free copy of this valuable resource. Our retail price for the eBook is AUD $19.95, but we're offering it to you for free – no strings attached! Click to Download Free - read more
February 2026 witnessed a significant shift in Australia's automotive import landscape, with China surpassing Japan as the largest source of new vehicles. This marks the first time in 28 years that Japan has been dethroned from the top spot. - read more
As fuel prices in Australia continue to climb, reaching up to $2.50 per litre for unleaded petrol and surpassing $3 per litre for diesel, a growing number of consumers are turning to electric vehicles (EVs) as a cost-effective alternative. - read more
The Australian Securities and Investments Commission (ASIC) has conducted a comprehensive review of the motor vehicle finance sector, uncovering significant concerns regarding lending practices. This examination has highlighted issues such as exorbitant establishment fees and a troubling rate of early loan defaults, raising questions about the adequacy of current lending standards. - read more
Australia's automotive market is undergoing a significant transformation, driven by the rapid adoption of digital finance solutions. As consumers increasingly turn to online platforms for their financial needs, the car buying process is becoming faster, more transparent, and user-friendly. - read more
The Australian used car market has shown signs of cooling, with both sales and listings experiencing a decline towards the end of 2025. This trend reflects a shift in consumer behavior and market dynamics after a prolonged period of heightened activity. - read more
In early March 2026, Australian car-buying platform Carconnect entered voluntary administration, leaving approximately 200 customers without the vehicles they had paid for. This unexpected development has raised significant concerns about consumer protection within the online car purchasing sector. - read more
The Australian Securities and Investments Commission (ASIC) has conducted a comprehensive review of the motor vehicle finance sector, uncovering significant concerns regarding lending practices. This examination has highlighted issues such as exorbitant establishment fees and a troubling rate of early loan defaults, raising questions about the adequacy of current lending standards. - read more
