Loans For Cars :: News
SHARE

Share this news item!

Scam Reports Hit New Highs: Are We Doing Enough?

Scam Reports Hit New Highs: Are We Doing Enough?

Scam Reports Hit New Highs: Are We Doing Enough??w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

A surge in scam reports has highlighted ongoing challenges as Australians continued to lose significant sums to fraudulent schemes.
Despite efforts to combat scams, reports to the national complaints authority reached unprecedented levels in 2023/24.

The Australian Financial Complaints Authority disclosed in its latest report that over 10,000 scams were reported last year, marking an alarming 81% surge compared with the previous reporting period. While this escalation is troubling, David Locke, chief ombudsman for the authority, noted a decline was observed in the later quarters.

"This decline in reports is heartening, but it's certainly not time for complacency," Locke emphasized. Initiatives by both the federal government and major banks have been cited as contributing factors to the reduction in scam activities.

However, Locke warns that "there is still a long way to go" in effectively addressing and mitigating scams across the board. The authority encountered over 10,000 scam-related cases, resolving 70% within 60 days, showcasing a need for faster and more efficient processes.

The ongoing fight against scams was coupled with a rise in financial distress cases. Complaints spurred by financial hardship increased by 18%, highlighting struggles with home, personal, and credit card loans. Ineffective communication and subpar handling during hardship assistance processes were frequently cited grievances.

Locke conveyed concerns regarding the financial industry’s response to these challenges, stating, "Over the past two years, consumers have faced a record level of premium growth in both car and home insurance." There remains a noticeable scarcity of adaptive measures concerning suitable resources and supportive product frameworks.

This article draws information from a recent AAP-delivered update, outlining critical elements of the Australian financial landscape over the past year. Navigating the complex web of financial fraud demands concerted efforts-from improving customer service to designing products focused on resolving grievances swiftly.

Published:Thursday, 31st Oct 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Finance News

What July�s Lowest Car Loan Rates Mean for Buyers
What July’s Lowest Car Loan Rates Mean for Buyers
09 Jul 2026: Paige Estritori
Australian car buyers have a fresh reminder this week that the lowest advertised rate is not always the same as the cheapest loan. Canstar’s latest July 2026 car loan comparison update shows secured car loan offers starting from 5.67% for a $50,000 loan over five years, with MoneyPlace and Stratton Finance both appearing at that headline rate in the snapshot. However, their comparison rates differ, underlining why the total loan cost needs closer attention. - read more
Non-Bank Lenders Now Play a Bigger Role in Australian Car Finance
Non-Bank Lenders Now Play a Bigger Role in Australian Car Finance
25 Jun 2026: Paige Estritori
A new Australian Finance Industry Association report, released on 5 June 2026, highlights how important non-bank lenders have become in the vehicle finance market. According to the report, motor finance non-bank lenders helped 507,000 consumer and commercial customers buy vehicles in 2025, providing $24.4 billion in loans. By the end of that year, their active loan books were worth $53 billion. - read more
Electric Vehicles Capture 20% of Australian New Car Market
Electric Vehicles Capture 20% of Australian New Car Market
11 Jun 2026: Paige Estritori
In May 2026, electric vehicles (EVs) achieved a significant milestone in Australia, accounting for 20% of all new car sales. This development indicates a substantial shift in consumer preferences towards more sustainable transportation options. - read more
ASIC Calls for Enhanced Standards in Auto Finance Lending
ASIC Calls for Enhanced Standards in Auto Finance Lending
11 Jun 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has conducted a comprehensive review of the motor vehicle finance sector, uncovering significant concerns regarding lending practices. This examination has highlighted issues such as exorbitant establishment fees and a troubling rate of early loan defaults, raising questions about the adequacy of current lending standards. - read more
Electric Vehicle Financing Defies Market Trends with 48% Growth
Electric Vehicle Financing Defies Market Trends with 48% Growth
04 Jun 2026: Paige Estritori
In a remarkable development, electric vehicle (EV) financing in Australia has experienced a 48% year-on-year increase, even as the overall motor finance market saw a 3% decline. This data, released by the Australian Finance Industry Association (AFIA), underscores a significant shift in consumer preferences towards sustainable transportation options. - read more
Understanding the Impact of RBA's Rate Hikes on Your Borrowing Power
Understanding the Impact of RBA's Rate Hikes on Your Borrowing Power
04 Jun 2026: Paige Estritori
The Reserve Bank of Australia (RBA) has implemented three consecutive rate hikes in 2026, bringing the official cash rate to 4.35%. With the next RBA board meeting scheduled for 16 June, borrowers across Australia are keenly awaiting potential further changes and their implications. - read more
Toyota Expands Electric Vehicle Offerings with Hilux BEV and bZ4X Touring
Toyota Expands Electric Vehicle Offerings with Hilux BEV and bZ4X Touring
28 May 2026: Paige Estritori
Toyota has made significant strides in the Australian electric vehicle (EV) market with the recent launch of the Hilux BEV and the bZ4X Touring. These additions reflect Toyota's commitment to providing a diverse range of low-emission vehicles tailored to various consumer preferences. - read more


Car Loans Articles

Navigating Credit Scores: How They Impact Your Car Loan Options in Australia
Navigating Credit Scores: How They Impact Your Car Loan Options in Australia
Welcome to the guide designed to help you navigate the intricate world of credit scores and their impact on your car loan possibilities in Australia. Whether you're a long-term resident or here for a temporary stay, understanding the nuts and bolts of credit scores is crucial in securing your ideal vehicle through a loan. This post aims to shed light on this pivotal financial metric and aid you in your car financing journey. - read more
Loans for Cars: Finding out if you Qualify
Loans for Cars: Finding out if you Qualify
Qualifying for a car loan isn't all that difficult. There are a few key things that lenders will look at when considering your application, including your income, credit history/existing loans, employment, age, and residency atatus. As long as you have a good understanding of these factors, you’ll be in a much better position to qualify for a car loan. Keep reading to learn everything you need to know about qualifying for a car loan! - read more
Your Ultimate Guide to Car Finance in Australia: Top Tips for Finding the Best Deals
Your Ultimate Guide to Car Finance in Australia: Top Tips for Finding the Best Deals
Car finance in Australia presents a myriad of options for those looking to purchase a vehicle through a payment plan. Understanding how car finance works is crucial to navigating this complex landscape and finding a deal that aligns with your financial goals. From loans offered by banks and credit unions to dealer financing and specialised car finance companies, the choices are extensive. - read more
Self-Employed? Here's How You Can Qualify for a Car Loan in Australia
Self-Employed? Here's How You Can Qualify for a Car Loan in Australia
Stepping into the world of self-employment can be a profoundly liberating experience, offering greater flexibility and the potential for financial independence. However, when it comes to securing finance for substantial purchases like a vehicle, self-employed individuals may face unique hurdles. Traditional lenders often favor those with a stable employment history and regular income statements, which can put the self-employed at a disadvantage. - read more
Loans for Cars: Finding the Best Financing Options
Loans for Cars: Finding the Best Financing Options
The cost of buying a car is a major financial commitment, so it's important to consider all of your options before making a purchase. In this article, we look at some of the pros and cons of the most common car financing options, including leasing, hire purchase and paying cash, and what difference it makes whether you are buying a new or used vehicle. - read more
Loans for Cars: Getting an Even Better Deal
Loans for Cars: Getting an Even Better Deal
If you're in the market for a new car, you're probably wondering what you need to do to get the best car loan. It's no secret that the car dealership will try to sell you a loan, but you don't have to take their offer! In fact, you can get a much better loan if you know what you're doing. - read more
Understanding Specialist Lenders: The Secret to Better Car Loan Terms
Understanding Specialist Lenders: The Secret to Better Car Loan Terms
Specialist lenders are financial institutions that offer tailored loan products to meet the unique needs of borrowers who may not be well-served by traditional banks. These lenders often have more flexible lending criteria and can accommodate a broader range of financial situations. - read more


Need A Car Loan Right Now?
Compare car loan rates & options from participating car finance brokers and lenders in our national referral panel to help you find competitive finance solutions. Fast and free... our initial eligibility assessment does not access your credit file!

 START HERE.

Loan Amount:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.

Compare car loan rates & options from participating car finance brokers and lenders in our national referral panel to help you find competitive finance solutions. Fast and free... our initial eligibility assessment does not access your credit file!

Knowledgebase
Loan Application Fees:
Fees that are charged to cover or partially cover the lender's internal costs of setting up a loan approval for a home buyer.